FAQ's

Q. Is the deposit refundable if I cannot attend the course?

A. As the deposit secure's your place the deposit is non-refundable. If you cannot attend your course please email us via the Contact Us page PRIOR the course date and we will endeavour to transfer your booking to an alternative course.


Q. I've been told my course was cancelled. What happens next?

A. The Course organiser may offer you an alternative course date. If this is not suitable please email us via the Contact Us page explaining that your course was cancelled and indicate your choice of an alternative course date and venue from the site listings and we will endeavour to transfer your booking onto that course or refund your deposit.


Q. What happens if I don't have a PPS number?

A. All applicants MUST have a valid PPS number and bring it with them on the day of the course. Any applicant without a Valid PPS number on the day will be turned away.


Q. Can I change the booking details after the booking is made?

A. If you need to change your booking details please email us via the Contact Us page and we will endeavour to facilitate the change if possible.


Q. When will I receive the Course Organisers contact details?

A. The course organisers contact details including telephone number will be on your booking confirmation.


Q. How can I contact Quick Safe Pass?

A. Click on the " Contact Us " icon and fill in the details of your query and we will respond as quickly as possible.


Q. What should I do if my Safe Pass card does not arrive?

A. You should contact the course organiser whose details will be on the comfort letter you will be provided with at the end of the course.


Q. Will I have evidence that I have completed the course?

A. Yes. The course organiser will be happy to provide you with a written "comfort letter" upon successful completion and payment of the course.


Q. Will refreshments or lunch be provided with the training?

A. Only where the training course specifies that it is included. Otherwise it will not.


Q. How will I know my booking is successful?

A. You will receive an automatic non-reply email of the booking and deposit payment receipt. It is a requirement that a print out of your email confirmation is presented on the day of the course.


Q. Can I book the training course by telephone through Quick Safe Pass?

A. No. Quick Safe Pass only accept online bookings.


Q. What if I discover a problem with the Safe Pass card such as an incorrect photo?

A. You should contact the course organiser who will arrange with SOLAS to have a replacement card issued. You will receive details of the course organiser when you complete the booking process.


Q. What legislation requires people to have a Safe Pass Card?

A. Construction Regulations require all site workers to have a SOLAS Safe Pass card.


Q. How long is the Safe Pass course?

A. The course lasts for one day from 8am to 5.15pm.


Q. What is the purpose of the Safe Pass Course?

A. The Safe Pass Programme is a one-day basic safety awareness training course aimed at all construction site personnel. It is to ensure that they have a basic knowledge of health and safety with a view to the prevention of accidents and avoidance of health hazards.


Q. Is the Safe Pass course open to everyone?

A. No. Candidates must have a good understanding of the English language except courses in a specified language. All applicants my be 16 years of age or over.


Q. What if the person attending has difficulty with reading and writing?

A. That is not a problem. We advise all candidates to approach the tutor prior to the start of the course to highlight the issue. The tutor will be happy to fill in all the forms for the candidate.


Q. Is there an assessment?

A. There is a multiple choice assessment at the end of the course. Questions and answers will be read out by the tutor.


Q. What is the pass rate for Safe Pass training?

A. It depends on the tutor however most tutors have an excellent pass rate.


Q. What if I am late for the course?

A. It is up to the tutor, however guidelines state that no person may join the course after the course induction.


Q. Will I qualify for a Safe Pass card if I have to leave early?

A. No. An assessment must be completed at the end of the course.


Q. How long does it take for the Safe Pass card to be processed?

A. It usually takes about a month however you can be issued with an application number once you have completed the course and the tutor has uploaded your details onto the SOLAS database.


Q. How long will the Safe Pass card be valid?

A. The card will be valid for four years.


Q. Will I have to complete another course once the card has expired?

A. Yes, another course must be completed.


Q. What should I do if I lose my card?

A. You should contact the SOLAS Safe Pass unit on 01-233 2500 or visit the SOLAS website on www.SOLAS.ie. They will advise you on getting a replacement card.


Q. Should my employer hold onto my card?

A. No. You may give your employer a photocopy of the card but the original must stay with the individual who attended the course and be available to be presented on site to a HSA inspector at all times.


Q. Is it possible to fast track getting the safe pass card?

A. No.


Q. What if I have not got or cannot find my PPS number?

A. An application for a Safe Pass card can only be processed with a valid PPS number.


Q. Where can I get a PPS number?

A. You need to contact your local Department of Social Protection office.


Q. Where will my card be sent?

A. Your card will be normally be sent to the address you provide on the registration form. If you need the card to be sent to another address you need to inform the tutor.


Q. What do I need to bring with me on the course?

A. You will need to bring the following:
  • Your booking confirmation.
  • Your PPS number.
  • Your Passport photograph.
  • Balance of Payment in the event that the remainder has not been paid prior to the course date.
  • Photo ID - Passport/ drivers licence/ current or expired Safe Pass card.
  • Reading glasses if required.

Q. What if I cannot get a passport photo before the start of the course?

A. You will need to get a photograph during the breaks. A photo must be provided before the end of the course.


Q. What subjects are covered in the course?

A.

  • Reasons for Promoting Safety
  • Health and Safety At Work Legislation
  • Accident Reporting & Prevention
  • Excavations and Confined Spaces
  • Working at Heights
  • Health & Hygiene
  • Manual Handling
  • Working with Electricity
  • Safe Use of Vehicles
  • Hand Held Equipment & Tools
  • Personal Protective Equipment
  • Noise & Vibration

Q. Will I get a Fetac certificate with the safe pass card?

A. No. The safe pass course does not qualify for a fetac certificate.



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